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VAS Technician at Bell in Toronto, CA


This is a Full-Time position in Toronto posted Feb 02.

VAS Technician

Toronto Ontario

Description: Bellneed a VAS Technician immediately starts from Sat, 02 Feb 2013 13:56:10 GMT, this position will be placed in Ontario.

For more detail information about this job vacancy please read the description below. If interested in this position, please email us your resume, along with salary requirements and a cover letter to Bell starts from Sat, 02 Feb 2013 13:56:10 GMT.

Career Opportunities: VAS Technician (3508)
Req ID 3508 – Posted 01/23/2013 – Job Country (1) – Job Province / State (2) – Job City (2) – Engineering & Network – Bell Corporate

Bell is a truly Canadian company with a 132-year track record of success. We are defined by the passion of our team members and their belief in our company’s vast potential.

To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.

Our Network team plans, designs, builds and operates Bell’s multi-billion dollar networks, including the continued expansion of our fibre optic network, HSPA+ and LTE — Canada’s largest and fastest wireless network.

The service we provide is the foundation of Bell’s competitive advantage and a critical step towards achieving Bell’s goal to be recognized by customers as Canada’s leading communications company.

We are a technology team linked to Marketing, Sales and Client Care to execute on our number one priority: Delivering Canada’s Best Network to our customers. Our people are making big things happen across the country, nourished constantly by growth, training and personal development opportunities.

Being at the forefront of the mobile internet revolution, we are always in need of smart people who are innovative and eager to learn. If you are looking for more than a place to work and are not afraid of challenges, we have room for you too.

Bell has the Best Network because we have the Best People. And with you, Bell just got better!

Reporting to the manager of the Value Added Services Operations, the selected candidate will have to maintain and install various systems relative to value added services for Wireless VAS Operations & Engineering including occasional maintenance to be executed between 02:00 and 05:00 am EST.

Those systems include, for example:

  • Mobile Internet Browser & Mobile Home Page
  • Live TV streaming / YouTube
  • Text / Picture / Video Messaging
  • National/International Roaming management system
  • Voicemail
  • Push-to-talk
  • Caller Ring Tunes
  • Location Based Services
  • Mobile Advertising
  • Storage Area Network (SAN)
  • Backup Solution (BAN)
  • Virtualization

Job Duties/Accountabilities:

  • Maintain existing systems and services in the production network, ensuring highest availability
  • Test and deploy new systems, services and technologies in the production network using established processes
  • Troubleshoot complex problems and identify solutions and recommendations
  • Document process and procedures and provide training to different teams
  • Provide 24/7 on-call support according to the schedule (3 month cycle)
  • Work hours are conditional to customer requirements. Evenings and weekends may be required for special events
  • Collaborate with stakeholder teams such as VAS Engineering, Wireless technology, Service Development, Vendors and Other Operational teams on various project and operational activities
  • Work with and manage multiple vendors to resolve issues
  • Provide 4th level support for customer problems (internal & external)

Essential Qualifications:

  • Preferably hold a University or College diploma in computers science or computer/electrical engineering
  • Must have minimum of 3 years of system administration experience
  • Excellent knowledge of UNIX operating systems (Solaris, Linux RH)
  • Shell or perl scripting in a system administration environment
  • Working knowledge of OSI model and networking concepts
  • Knowledge of cluster/high availability software
  • Experience with alarming, monitoring, system performance analysis
  • Demonstrate analytical and troubleshooting skills
  • Show interpersonal and leadership skills with a passion for results
  • Self-sufficient and strong ability to adapt to changes
  • Ability to motivate others and promote team spirit and employee value
  • Proficient in both written and oral communication

Preferred Qualifications/Competencies:

  • Previous experience in VAS systems
  • Project Management experience and good understanding of Lean/Six Sigma Methodology
  • Incident management knowledge
  • Follow Change management procedures
  • Oracle RDBMS experience
  • SAN Administration and Operation
  • Bilingual in English and French (Oral and Written)
  • Experience with Oracle/HP/IBM hardware

BCE: WKP #Feature *LI-RY

Additional Information:
Position Type: Non Management
Position Level: Non Management
Job Location: Canada : Ontario : Etobicoke
Canada : Quebec : Montreal
Application Deadline: 02/06/2013

Please apply directly online to be considered for this role. Applications through email will not be accepted.

Bell has a diverse workforce and is an equal opportunity employer.

Created: Canada, Ontario, Toronto

Date Posted

Sat, 02 Feb 2013 13:56:10 GMT


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