Tour Guide at Distinctly Kelowna Tours in Kelowna, CA

Tour Guide

Location:
Kelowna British Columbia

Description: Distinctly Kelowna Toursneed a Tour Guide immediately starts from Sat, 02 Feb 2013 06:20:42 GMT, this position will be placed in British Columbia.

For more detail information about this job vacancy please read the description below. If interested in this position, please email us your resume, along with salary requirements and a cover letter to Distinctly Kelowna Tours starts from Sat, 02 Feb 2013 06:20:42 GMT.

As a tour guide, you will provide guests with a fun, informative and professional experience as you tour them to wineries and other local venues throughout the beautiful Okanagan. We offer public tours with set itineraries on a daily basis year round, as well as provide custom tours for private and corporate groups. The company also offers transportation services for larger groups in either our 11 or 14 passenger vans or our 24 passenger bus. You will be required to accomplish the following:

Pre-trip/post-trip vehicle inspection

Pick-up/Drop off at hotels and all other accommodations

Safely transport guests in company vehicles

Introduce tour to participants

Escort groups on tour and manage tour enroute

Ensure itinerary is met

Provide tour commentary enroute

Inform venues if going to be late

Use wireless terminal to collect payment (if not prepaid) and batch out

Demonstrate and promote safety requirements

Problem-solve and respond to special needs

Maintain accurate financial and clerical records

Tour wrap-up

Wash and vacuum vehicle if required

Fuel vehicle if required

Evaluate tour and report any problems and passenger feedback

Job Requirements Qualifications:Education and Skills Required:
Legally entitled to work in Canada

Clear drivers abstract

No criminal record

Related experience in the travel industry an asset

Ability to research special interest commentary, eg. natural history, wine culture, Kelowna & Okanagan Valley history

Related post-secondary education an asset

Some knowledge of the Kelowna & Okanagan Valley history, natural history and wine culture

Cell phone use

Computer skills

Class 4 driver’s license

Use of wireless terminal

Personal Qualifications:
Detail oriented

Excellent organizational and coordination skills

Commitment to client service

Time management skills

Leadership qualities

Communicate effectively with group and individuals

Resolve problems in a calm, effective and timely manner

Flexible and adaptable to unexpected situations

Interpersonal skills:
Friendly and approachable

Attentive and responsive to individual and group needs

Able to create a participatory and inclusive atmosphere

Patient, mature and tactful

Foster camaraderie amongst diverse personalities

Enthusiasm and passion

Work as a team member
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