Ajel Technologies Inc
Winston-Salem North Carolina
Description: Ajel Technologies Incneed a Telecom Analyst in Winston-Salem,NC immediately starts from Wed, 06 Feb 2013 04:25:00 GMT, this position will be placed in North Carolina.
For more detail information about this job vacancy please read the description below. If interested in this position, please email us your resume, along with salary requirements and a cover letter to Ajel Technologies Inc starts from Wed, 06 Feb 2013 04:25:00 GMT.
Job Title: Telecom Analyst
Location : Winston-Salem,NC
Duration : 10 Months +(Possible Ext)
Start Date : 02/03/2013
Rate : Market
The Telecom Associate will be a part of the Wireless Telecom Communication Lifecycle Management (CLM) team and act as a primary technical support contact for all wireless mobility issues with an emphasis on BlackBerry, Apple iOS, and Air Card technology. This position requires a proven track record of using industry best practices in a customer service helpdesk environment. The Telecom Associate will be required to perform detail oriented baseline work such as budget and inventory management. The position will require daily use of an inventory management application to ensure all wireless services are assigned to eligible employees. The Telecom Associate needs to be highly skilled in MS Office application products and will be responsible for executing and evaluating reports in excel format. The Telecom Associate must also demonstrate the ability to coordinate and implement new product rollouts in alignment with an enterprise plan and strategy. Knowledge about cell phones, pagers, calling cards and audio / web conferencing is a must in order to assist other teammates.
Minimum 2 4 year experience in wireless industry and providing technical support in a corporate environment Proven track record in customer service helpdesk environment Technical troubleshooting knowledge and hands-on experience with smartphone (specifically BlackBerry and Apple iOS), air card, cell phone, calling card and pager technology Prior knowledge and experience with BlackBerry BES Manager preferred Proficient in MS Office Suite (Excel, Word, Power Point, Outlook) Strong skills in training and implementing projects on time Excellent interpersonal, problem solving, communication and writing skills “
Wed, 06 Feb 2013 04:25:00 GMT
Ajel Technologies Inc