Sr. Store Implementation & Support Analyst at Lord & Taylor Sales Support in St. Louis, US

Sr. Store Implementation & Support Analyst

Location:
St. Louis Missouri

Description: Lord & Taylor Sales Supportneed a Sr. Store Implementation & Support Analyst immediately starts from Sat, 02 Feb 2013 10:49:37 GMT, this position will be placed in Missouri.

For more detail information about this job vacancy please read the description below. If interested in this position, please email us your resume, along with salary requirements and a cover letter to Lord & Taylor Sales Support starts from Sat, 02 Feb 2013 10:49:37 GMT.

Job Description:Role Mandate:
The Sr. Store Implementation and Support Analyst
Provides third level support for store systems and
interface technologies. Actively participates in the
assessment of applications, systems and/or hardware
under consideration for purchase and integration.

Responsibilities:

• Planning, testing, implementation, documenting and

training for all software and hardware changes to
systems in HBC stores across Canada

• Introduction of new hardware/software technologies

into HBC stores and implementation of store systems in
new and renovating stores

• Oversee the IT installation of technology and systems

in new stores and renovations from floor-plan through to
production, hardware procurement, statement of work and
vendor management

• Effectively evaluate and test new software/ hardware

to ensure integration into company systems meets
functional requirements, system compliance, and
technical specifications

• Active participant in the assessment of applications,

systems and/or hardware under consideration for purchase
and integration

• Support the store systems ensuring the store’s ability

to serve customers and facilitate retailing processes

Qualifications:

• Bachelor’s Degree or College diploma, preferably in

Computer Science or Information Technology

• 3 to 5 years of practical experience evaluating,

implementing and/or supporting technology products, in a
medium to large Information Systems environment

• Strong written and verbal communication skills;

advanced business and technical writing

• Strong working knowledge of data communication and

computer systems/network experience preferably with
Cisco Wired Network and Cisco Unified Wireless Networks

• Experience in Active Directory, Group Policies and IE

and/ or other network administrator and/or database
experience

• Hands-on experience with ad hoc query programs,

(Microsoft SQL Server a plus), automated testing tools,
and reporting software

• Windows 7/XP Professional and Office version 2007/2010
• Proven knowledge of internet communication, LANs

(cable and wireless topologies), cabling, (both copper
and fiber optic installations), and industry best
practices

Note:
EXTERNAL CANDIDATES: Only applications submitted online
will be accepted.
HBC welcomes all applicants for this position; however
only those selected for an interview will be contacted.
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