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Senior Consultant (Retail Software) at Epicor Software in Montréal, CA

Epicor Software

This is a Full-Time position in Montréal posted Feb 06.

Senior Consultant (Retail Software)

Montréal Quebec

Description: Epicor Softwareneed a Senior Consultant (Retail Software) immediately starts from Wed, 06 Feb 2013 09:13:53 GMT, this position will be placed in Quebec.

For more detail information about this job vacancy please read the description below. If interested in this position, please email us your resume, along with salary requirements and a cover letter to Epicor Software starts from Wed, 06 Feb 2013 09:13:53 GMT.

Job Title: Consultant (POS)

Requisition Number: 7624

Location(s): Pointe Claire, Québec

About Us: Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.

Epicor Retail is an industry leader in providing innovative software solutions and services for the dynamic retail industry. Epicor Retail markets, implements and supports Merchandising, Planning, Sales Analytics, Warehouse Management, Point-Of-Service, CRM and Multi-Channel Order Management software to the global retail sector. With over 250 customers and 21 offices world-wide, Epicor Retail owns the highest market share in specialty fashion and has a very large presence in the department store, shoe and jewelry vertical markets.

Role Summary/Purpose: As a member of the Professional Services team you will be involved in multiple customer-facing projects and will be responsible for the installation and successful delivery of Epicor Retail’s Store applications (Store 6, DataExchange, Returns management Enterprise Store Central).

Essential Responsibilities:

  • Define and document implementation technical requirements
  • Install and upgrade Store solutions
  • Configure, document, and test software
  • Install and configure Windows Operating systems on Point of Sales Registers, PC and servers
  • Install and configure Point of Sales peripherals drivers (UPOS).
  • Install and configures Handheld wireless devices.
  • Consult with clients on POS technical best practices.
  • Act as primary technical point of contact for clients and other project team members
  • Log, troubleshoot, diagnose, and resolve technical issues during project implementations (eg application, interfaces, operating systems, networks, hardware)
  • Monitor and report project progress
  • Train client IT personnel on system monitoring and system management
  • Support client in initial production stage and prepare project for transition to Client Care Services
  • Manage client expectations and timeline commitments


  • Flexibility and adaptability in a fast-paced environment
  • Knowledge of Windows®2000/2003/2008 MS SQL 2000/2005/2008
  • Experience implementing or supporting Retail Store systems
  • Knowledge of Server, hardware, and network technology
  • Strong troubleshooting methodology/skills
  • 3+ years of experience working on large projects
  • Ability to travel 30 -40% of the time

Assets –

  • Project management experience
  • Retail operation experience or knowledge
  • Programming experience (C#, Visual Basic, .NET, SQL)
  • MIS degree or equivalent
  • MCSE certification

About the benefits

Epicor offers a wide variety of benefit programs to meet your lifestyle needs. Employees are eligible for comprehensive medical & dental plans including long term, short term and life insurance. Our Group Registered Retirement Savings Plan (RRSP) allows individual employees to benefit from the financial help of Epicor to build a better retirement income. Other benefits directed at helping employees achieve work/life balance include Employee Assistance Programs and Education subsidies.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.

Date Posted

Wed, 06 Feb 2013 09:13:53 GMT


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