Desktop Support at DataStaff, Inc. in Raleigh, US

Desktop Support

Location:
Raleigh North Carolina

Description: DataStaff, Inc.need a Desktop Support immediately starts from Fri, 08 Feb 2013 21:07:57 GMT, this position will be placed in North Carolina.

For more detail information about this job vacancy please read the description below. If interested in this position, please email us your resume, along with salary requirements and a cover letter to DataStaff, Inc. starts from Fri, 08 Feb 2013 21:07:57 GMT.

Our client is seeking to fill a short-term (6 month) contract to assist with the deployment of new hardware (desktops and laptops). Additionally, this resources maybe needed to perform some desktop support duties.

Duties Include:
Make contact with customers to arrange deployment schedule

Image workstations to departmental specifications

Install additional software as needed.

Physically move each completed system to the assigned office location.

Migrate user data, setting and applications from old hardware to new hardware

Verify user has access to network resources as required (including wireless capabilities)

Provide basic instruction to user as needed

Location: Raleigh, NC

Qualifications

Required:
Experience providing upgrades and migrations of pc new hardware to end users

Minimum of 2 year””s current work experience providing support of the following:

Desktops and local/networked printers

Microsoft operating systems, MS Office and MS Exchange

Novel Netware

Active Directory

A+ Certification

Excellent written and oral communications skills

Planning and organization skills

Excellent customer service skills and phone etiquette

Attention to detail

Ability to perform diagnostics on software and/or hardware

Ability to resolve routine and non-routine problems independently and in consultation with technical lead, peers and vendors

Preferred:
Experience using remote control software to provide desktop support

MCP Certification

LANDesk experience
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