Customer Service Representative at Afni in Bowling Green, US

Customer Service Representative

Location:
Bowling Green Kentucky

Description: Afnineed a Customer Service Representative immediately starts from Tue, 05 Feb 2013 13:23:42 GMT, this position will be placed in Kentucky.

For more detail information about this job vacancy please read the description below. If interested in this position, please email us your resume, along with salary requirements and a cover letter to Afni starts from Tue, 05 Feb 2013 13:23:42 GMT.

As an Afni call center Inbound Customer Service Representative, you will use your amazing customer service talents and positive attitude to answer inbound calls. Your people and computer skills, combined with our paid training and expertise, will help you perform the following duties for wireless services:

Build and maintain rapport with customers

Identify customer needs; review and update activity on account

Resolve customer issues in a prompt, professional and friendly manner

Provide Tier 1 technical support

Promote and sell products and services

Attend training to update product knowledge

Recommend new procedures to improve efficiency and effectiveness
Requirements

Dedicated people who enjoy helping others

High school diploma, GED or higher

Computer proficiency, including web navigation

Strong communication and sales abilities

Adaptable to changing situations

You must be at least 18 years old to apply and pass drug screen, criminal background check, and comprehensive assessments during and after training. Afni is an equal opportunity employer.

When applying

• Apply from a Desktop Computer or Laptop (not a mobile device)
• Have the following software installed on your computer:

o Web browser (Internet Explorer 8.0 or later or Mozilla Firefox 2.0 or later)
o Media Player (Apple Quicktime or Windows Media Player)
o Adobe Flash Player

Please allow 45 minutes to complete the application.

The Apply Button is here.

Basic Qualifications

Requirement
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