Bowling Green Kentucky
Description: Afnineed a Customer Service Representative immediately starts from Tue, 05 Feb 2013 13:23:42 GMT, this position will be placed in Kentucky.
For more detail information about this job vacancy please read the description below. If interested in this position, please email us your resume, along with salary requirements and a cover letter to Afni starts from Tue, 05 Feb 2013 13:23:42 GMT.
As an Afni call center Inbound Customer Service Representative, you will use your amazing customer service talents and positive attitude to answer inbound calls. Your people and computer skills, combined with our paid training and expertise, will help you perform the following duties for wireless services:
Build and maintain rapport with customers
Identify customer needs; review and update activity on account
Resolve customer issues in a prompt, professional and friendly manner
Provide Tier 1 technical support
Promote and sell products and services
Attend training to update product knowledge
Recommend new procedures to improve efficiency and effectiveness
Dedicated people who enjoy helping others
High school diploma, GED or higher
Computer proficiency, including web navigation
Strong communication and sales abilities
Adaptable to changing situations
You must be at least 18 years old to apply and pass drug screen, criminal background check, and comprehensive assessments during and after training. Afni is an equal opportunity employer.
o Web browser (Internet Explorer 8.0 or later or Mozilla Firefox 2.0 or later)
o Media Player (Apple Quicktime or Windows Media Player)
o Adobe Flash Player
Please allow 45 minutes to complete the application.
The Apply Button is here.
Tue, 05 Feb 2013 13:23:42 GMT
Bowling Green, KY