CSC Sales and Service Consultant – - Part-time – San Francisco, Ca – REQ # 72839318 at West Division in San Francisco, US

CSC Sales and Service Consultant – - Part-time – San Francisco, Ca – REQ # 72839318

Location:
San Francisco California

Description: West Divisionneed a CSC Sales and Service Consultant – - Part-time – San Francisco, Ca – REQ # 72839318 immediately starts from Fri, 08 Feb 2013 01:35:24 GMT, this position will be placed in California.

For more detail information about this job vacancy please read the description below. If interested in this position, please email us your resume, along with salary requirements and a cover letter to West Division starts from Fri, 08 Feb 2013 01:35:24 GMT.

Division/Entity

West

Job Overview

Responsible for engaging customers in a retail location and driving

sales of Comcast’s services including HDTV, high speed internet, home

security, wireless cards, and digital telephone services. Educate,

excite, and assist consumers by helping them understand the benefit of

these services and selling the best possible solution to meet their

needs. Communicate these advantages to consumers and place an order on

their behalf at a designated location inside the retail store.

Core Responsibilities

Consult with customers in retails store, define needs, acquire new business and up-sell current customers.

Assist current customers with billing concerns, payments inquires and/or with their equipment rentals.

Maintain a positive demeanor and provide outstanding customer service.

Tasks

• Provide strong understanding and enthusiasm around technology,

especially around Comcast products and services.

• Sell with passion and engage new and existing customers in a high

quality experience which enables them to make informed purchase

decisions.

• Maintain high energy and detailed sales product knowledge including

competitive information.

• Provide superior customer service with all customer interactions.
• Meet or exceed sales quotas in accountability based culture.
• Proactively retain existing customers from canceling service by using

retention techniques.

• Evaluate customer’s potential product needs and make appropriate

recommendations.

• Process payments and equipment transactions in order to maximize the

customer experience.

• Work in a fast, high volume environment and maintain a positive I can

do attitude.

• Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

Required Skills:

• High School Degree or Equivalent
• Generally requires 1-3 years related experience

Additional Requirements

Preferred Requirements:
BA/BS degree

Two or more years of sales exp. working specifically with a commission, meeting and exceeding quotas.

Experience working in a high-tech and/or telecomm industry (electronics/wireless).

Bilingual capability (Spanish, Chinese or Vietnamese) is essential.

Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-Free workplace employer.
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