Certification Manager at Bureau Veritas in Littleton, US

Certification Manager

Location:
Littleton Massachusetts

Description: Bureau Veritasneed a Certification Manager immediately starts from Sat, 02 Feb 2013 08:45:50 GMT, this position will be placed in Massachusetts.

For more detail information about this job vacancy please read the description below. If interested in this position, please email us your resume, along with salary requirements and a cover letter to Bureau Veritas starts from Sat, 02 Feb 2013 08:45:50 GMT.

Purpose of Position

Manage and maintain Curtis-Straus Certification Programs.

Objectives

Responsible for the management of all aspects of the Curtis-Straus Product Safety Certification (CSPSC) program, including but not limited to OSHA NRTL and Canadian Standards Council (SCC) programsCurtis-Straus Telecom, Wireless and Energy Efficiency certification programs, including but not limited to TCB (FCC, IC, Hong Kong, Signapore), EPA ENERGY STAR, Canada NRCan. Maintain and expand related accreditations for the Littleton Lab as well as monitoring the compliance of and enforcing all program rules with partner test labs, inspection centers and inspectors.

Major Roles & Responsibilities

1. Certification

Development, maintenance and improvement of Certification Programs (including future program expansions).

Principle contact for Certification Programs with accreditors and governing bodies internationally.

Responsible for compliance with the certification program rules.

Certifier and Reviewer for projects worldwide.

Responsible for external laboratory certification audits as directed by program.

Responsible for monitoring and developing programs at external labs.

Responsible for certification and withdrawal of clients within the program.

2. Inspections/Surveillance

Coordination of factory inspections and surveillance activities worldwide.

Train and inspect witnessing for factory inspectors worldwide.

Approve and review inspection and surveillance reports.

Certification and withdrawal of factories within the program.

Coordinate market sampling

3. Customer Focus duties

Assist in regularly surveying internal and external customers to evaluate and improve the certification program and overall client services.

Assist in resolution of client complaints as required.

Promote certification (both internally and externally) to increase business

Provide internal and external program training, hold informational seminars and attend industry conferences

Negotiate supplier agreements with regards to surveillance and other certification activities

Negotiate pricing and partner agreements with outside test laboratories

4. Other duties and responsibilities

Keep current with regulations, accreditations, certifications, and registrations pertaining to Certification Department.

Create and maintain certification and surveillance price lists

Create and maintain local standard operating procedures for all certification programs

Support certification audits by accreditors and provide and implement corrective actions to deficiencies

Provide support to laboratory regarding projects intended to be certified

Provide support to Sales regarding customers who need certification services

Manage and maintain all policies and procedures pertaining to independence and ownership conflict of interest

Create and maintain certification related trademarks and registrations

Required Skills

Knowledge, Skills, Abilities

Highly developed organizational and interpersonal skills.

Ability to interpret regulations and standards.

Strong math skills and working knowledge of statistical procedures.

Strong training and presentation skills.

Strong computer skills.

Familiarity with laboratory instrumentation and equipment pertaining to Certification evaluations

Technical aptitude, the ability to quickly assimilate and assess new information and develop plans to capitalize or react to it

Strong electrical engineering skills

Familiarity of Quality Assurance concepts, processes, and systems and the demonstrated ability to implement them

Client interaction skills: Demonstrated ability to work with customers, determine their requirements, help secure additional business, define and assist in solving problems, and generally ensure their total satisfaction with BV

Problem solving skills including the ability to lead groups of diverse people through a problem solving process

The ability to organize and prioritize daily activities and workload.

Effective oral and written communications skills including the ability to deliver presentations to in-house and client/vendor audiences

Ability to work well with peers

Required Experience

Experience and Educational Background Required for the Job

Minimum of a BS technical degree, preferably in Electrical Engineering or equivalent experience

Quality Assurance knowledge desired.

Ten (10) years of progressive experience in the testing or certification of electrical products

Demonstrated experience leading a diverse group of people

Demonstrated experience in dealing directly with customers and auditors.
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