University of British Columbia
Vancouver British Columbia
Description: University of British Columbianeed a Business Analyst ll immediately starts from Tue, 05 Feb 2013 11:04:21 GMT, this position will be placed in British Columbia.
For more detail information about this job vacancy please read the description below. If interested in this position, please email us your resume, along with salary requirements and a cover letter to University of British Columbia starts from Tue, 05 Feb 2013 11:04:21 GMT.
The Business Analyst II leads the assessment of client needs in an effort to align business initiatives with information technology solutions. Representing UBC IT, the Business Analyst II will provide expertise in the areas of requirements definition, business process analysis and design, functional design, configuration, implementation, testing, training and documentation to deliver enterprise solutions to the UBC community. Majority of work will be performed in a formal project team. Projects typically have a high degree of complexity, influence, and impact as solutions are generally designed for the majority of constituents in the UBC community.
The Business Analyst II reports to the Team Lead, Business Analysts in the Project Management Office in UBC IT. Strategic direction is provided by the Business Manager and Director of the Project Management Office; day-to-day direction is given by a Project or Program Manager on assigned projects
Works daily with a project team typically made up of a project manager, developers, functional experts, and other project specialists
Works closely with a broad range of stakeholders, including management and staff of UBC IT, clients from administrative and academic units, and external entities including vendors, regulatory agencies, and partner institutions.
Works under the general direction of the Team Lead, Business Analysts in the Project Management Office of UBC IT and daily direction of a Project or Program Manager on assigned projects. Must be able to work independently as well as contribute actively and collaborate openly as a team member.
In general, provides mentoring and coaching to new or less experienced business analysts, as well as provides leadership and education to other staff in the Project Management Office on demonstrated areas of expertise. May supervise work of other business analysts or UBC IT staff on a project.
Consequence of Error/Judgement
UBC IT provides enterprise technology solutions to the university community. Decisions and actions taken by the Business Analyst will have a direct impact on how efficiently and effectively the systems and processes will perform and function. Errors in judgment, poor analysis, or failure to act decisively could have a detrimental effect and adversely impact the university community, affecting up to tens of thousands of students, faculty and staff, and could cost hundreds of thousands of dollars in lost productivity, funding and revenue. Unreliable systems or failure to meet contractual obligations for performance and availability will damage the reputation of UBC IT and UBC.
Undergraduate degree in a relevant discipline. Professional development in business analysis and related disciplines.
Formal certification from a recognized professional organization or professional development provider is an asset. A minimum of 5 years of experience, in-depth knowledge of applications and the business requirements supporting them or the equivalent combination of education and experience. Experience as a Business Analyst in the Information Technology sector is an asset.
Experience in at least one of the following areas of IT is required: software development, ERP implementation, infrastructure, and ITIL/ITSM.
Experience in a higher education environment is an asset.
Ability to effectively facilitate groups to achieve appropriate outcome.
Working knowledge of project management, quality assurance, change management disciplines and best practices; and development methodologies.
Demonstrated knowledge and proven experience in producing BRDs, use cases, user scenarios, user stories, BPMs. Strong knowledge of BPM.
Working experience on enterprise-wide projects.
Knowledge of business process re-engineering/improvement
Knowledge of data analysis and data modeling (conceptual, logical).
Experience in producing two or more of the following: BRDs, use cases, user scenarios, user stories, BPMs. Knowledge of BPMN.
Solid understanding of key trends and players in the IT industry and higher-education sector.
Excellent organizational, planning, and prioritization skills.
Able to multi-task and deliver multiple assignments in a fast-paced and changing environment.
Effective interpersonal skills. Proven ability to work effectively and diplomatically with a wide range of individuals at all organizational levels.
Demonstrates the willingness, ability, and enthusiasm to learn new processes, methodologies or technologies.
Proven knowledge and continuous learning of business analysis discipline and best practices. Demonstrated contributions to the continuous improvement of business analysis practices, methodology and implementation.
Collaboration – Actively solicits ideas and opinions from others to efficiently and effectively accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns. Shows respect for differences and diversity, and disagrees without personalizing issues. Utilizes strengths of team members to achieve optimal performance.
Communication for Results – Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of interrelated situations, asks probing questions, and solicits multiple sources of advice prior to taking action when appropriate.
Problem Solving – Applies problem-solving methodologies and tools to diagnose and solve operational and interpersonal problems. Determines the potential causes of the problem and devises testing methodologies for validation. Shows empathy and objectivity toward individuals involved in the issue. Analyzes multiple alternatives, risks, and benefits for a range of potential solutions. Recommends resource requirements and collaborates with impacted stakeholders.
Analytical Thinking – Coordinates the information gathering and reporting process. Reviews trends and compares to expectations. Conducts research to define problems and prepares responses to anticipated questions. Prioritizes multiple issues and opportunities. Identifies relationships and linkages within several information sources. Anticipates issues that are not readily apparent on the surface. Identifies root causes and effects. Defines priorities within performance objectives. Reports and identifies areas that need guidance in order to resolve complex issues. Anticipates the possible outcome of potential solutions.
Business Process Knowledge – Maps full business processes and designs operational process flow. Facilitates group input and drafts proposals for process improvements. Identifies resource implications. Implements process improvement recommendations within the context of overall business processes.
Initiative – Seeks out new challenges that require risk taking. Determines the resources, team support, and technical needs necessary to enable success and procures them. Keeps responding to the challenge in spite of obstacles and setbacks.
Tue, 05 Feb 2013 11:04:21 GMT
University of British Columbia