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AT&T Part Time Retail Sales Consultant – Rolling Meadows, IL (Rolling Meadows) at AT&T in Rolling Meadows, US

AT&T

This is a Contract position in Rolling Meadows posted Feb 10.

AT&T Part Time Retail Sales Consultant – Rolling Meadows, IL (Rolling Meadows)

Location:
Rolling Meadows Illinois

Description: AT&Tneed a AT&T Part Time Retail Sales Consultant – Rolling Meadows, IL (Rolling Meadows) immediately starts from Sun, 10 Feb 2013 12:05:46 GMT, this position will be placed in Illinois.

For more detail information about this job vacancy please read the description below. If interested in this position, please email us your resume, along with salary requirements and a cover letter to AT&T starts from Sun, 10 Feb 2013 12:05:46 GMT.

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1259889

Description

Develop and attain customer experience and sales objectives for store.

Sell all products and services offered by the Company.

Meet all sales objectives.

Handle all administrative aspects of the sale including:
completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.

Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features.

Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs.

Handle service inquiries from customers.

Provide efficient, courteous customer service and assist in all aspects of product offerings and services.

Ensure an extraordinary customer experience.

ROLES & RESPONSIBILITIES

The functions listed below are representative of duties performed by this job title.

Duties generally include but are not limited to the following:

Customer Experience and Sales

·

Full understanding, acceptance and execution of Our AT&T Retail Promise

·

Execute sales, service and customer experience initiatives in store

·

Meet and exceed assigned goals for:
customer experience and reputation, sales and service, revenue and productivity

·

Demonstrate the right customer behaviors defined by Delivering an Extraordinary Experience

·

Participate with store management in role plays on a regular basis to demonstrate “what right looks like”

·

Attend weekly personnel training/educational sessions

·

Review Customer Feedback Tool on a daily basis

·

Escalate appropriately any billing or service issues

·

Demonstrate AT&T products to clients in accordance with the Retail Experience

Employee Knowledge and Development

·

Consistently adhere to the Code of Business Conduct

·

Fully understand compensation plan and know how to maximize

·

Drive results by keeping staff updated with daily, weekly and monthly sales reports

Product Launches

·

Partner with store management to successfully launch new products, services or processes

·

Actively inspect post-launch and drive improved results with best practices

·

Attend training on new products and promotions to sell with confidence

Store Operations

Merchandising

·

Adhere to merchandising standards

·

Instill a sense of pride and ownership in store appearance – understand that the store is the face of AT&T to every customer

Compliance

·

Understand operational compliance of back office processes, procedures and policies

·

Inspect existing and new retail programs, tools and training

Other

·

Report fraudulent activity to Asset Protection

·

Perform other duties as assigned by management

Qualifications

Required Qualifications

Possess a competitive spirit and desire to meet and exceed assigned sales goals

Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools

Understanding customers’ needs and helping them discover how our products meet those needs

Multi-tasking in a fast paced team environment

Ability to educate and engage customers through product demonstrations

Ability to interact with customers and providing prompt and courteous customer service to all customers in person, via phone or written note

Position may be commissioned and quota based

The successful candidate will be able to perform the following with or without reasonable accommodation:

Ability to work flexible hours, including evenings, weekends and holidays

Ability to stand for long periods of time

Ability to complete all paperwork completely, accurately, in a timely manner

Ability to lift up to 25 pounds

Ability to operate a personal computer, wireless equipment, copier and fax

Ability to work in other locations as the needs of the business dictate may be required.

Complete all aspects of opening and closing the store in accordance with written procedures. Submit all transaction journals on a daily basis.

Assists with inventory maintenance

May be required to wear a uniform

Desired Qualifications:
1-3 years retail/customer facing/sales experience preferred.

Retail Sales Consultants are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!

Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company’s sole discretion.

AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Job

Retail

Primary Location

Illinois-Rolling Meadows

Schedule

Part-time

Shift

Rotating

Employee Status

Regular

Job Posting

:

Feb 8, 2013, 12:57:33 PM

Unposting Date

:

Mar 10, 2013, 11:59:59 PM

Job Level

Hourly Occupational

Date Posted

Sun, 10 Feb 2013 12:05:46 GMT

Source

AT&T

Location

Rolling Meadows, IL

How to Apply

You can apply this job vacancy by clicking button below

Apply Here


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